Improv-based Training in the Workplace.

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How has csz worked with businesses?

“This was the best training we have had as an organization to date!! It was interactive, useful, and targeted what we all need to work on (moving on from failure as a team)” - Playworks New England

Worldwide, CSz has delivered successful training to employees in every known industry, from network execs to nuns, from lawyers to lumberjacks to high-tech engineers; from Fortune 500 companies to local organizations, and non-profits.

Our trainings deliver valuable and customizable experiences using Applied Improvisation. Whether it’s a communication training for 100 people, role-playing workshops for a team of 25 people, or an interactive Keynote for 300, CSz Boston will make you look like the awesome genius we know you are for hiring us.

<< Click here to read about the approach we use to make all sessions effective and accessible >>

what is applied improv?

Applied Improv draws learning outcomes and lessons from improv and utilizes them for non-theatrical or non-performance application. There’s no performing and participants learn by doing, through a series of exercises, reflections, and improv-based games.

We specialize in teaching people HOW to use improvisation techniques in their work lives. We teach the essential, yet often overlooked or discarded, communication and listening skills that will consistently improve the quality of your work, home, and social relationships. First time looking at bringing improv-based facilitation to your team? Check out our Free Booking Guide here.

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Check back often, we're always adding new things!

team building

Build an invincible team.

All of our workshops contain multiple elements of team building to go way beyond "trust exercises" (or anything woo woo you've been trying to avoid.)

Trust doesn't happen just because you catch someone falling backward. It requires a unique and specific foundation of tools and understanding of how to consistently support and maintain that environment.

We give you the building blocks that create trust. You get an unshakable team.

Workshops range from 90 minutes to multiple days to a series over several weeks.

Let us know what road blocks you’re running into - we'll build your team to be invincible.

Workplace skills

Get actionable tools and takeaways for your team.

Improvisation is not "winging it." It's a highly-refined system of observing, connecting and responding. For over 40 years, we’ve designed and customized training to elevate companies in areas such as:

  • Communication Skills

  • Difficult or Crucial Conversations

  • Change Management

  • Customer Service

  • Team Building

  • Leadership

  • Public Speaking

Need something to show your team? Download this one-page PDF for easy sharing and discussion.


Interactive Keynotes

Bring engaging speakers to your event!

2022 GloCon Company-wide conference

Regardless of audience size, everyone will be actively engaged in the learning experience while gaining practical, relevant takeaways that tie into your event’s core messaging.

Themes we cover: 

  • Growing beyond perceived limitations

  • Confidently navigating uncertainty 

  • Moving on from failure & the unexpected while making it our best advantage

  • The skills of great teams

  • Resiliency and how to grow it

  • Cultivating creativity


Appropriate for theater-style or Banquet-style seating where range of crowd movement is limited

Includes:

  • 30-60-minute interactive keynote

  • Take away postcard resource recapping learnings from the keynote

  • Tailored pre-event video from the speaker to help build momentum with the audience


Energize and reinforce your team

CarGurus, Women in Sales group

What does it truly mean to think outside of the box and question the status quo? It’s probably not another webinar or presentation in a dark room.

Our suite of applied improv trainings and workshops speak to specific pain points and needs while creating an inclusive, hands-on environment. Participants benefit by learning the improvisational mindset to attack old problems with a fresh approach. This training is ideal for communications and public relations teams who want to grow to:

PRSA-ICON 2017 event : Breakout workshop

PRSA-ICON 2017 Global Conference

  • Increase Public Speaking skills by learning to think on your feet and feel comfortable in front of audiences of all sizes, from the boardroom to the podium

  • Enhance new business pitches

  • Tell better stories

  • Build strong, meaningful, and lasting relationships with media, clients, and stakeholders

  • Gain crisis preparedness, management and communication tactics

  • Expertly navigate rapidly changing environments and developing situations

  • Grow teamwork and leadership skills

  • + much more !

Timely and valuable tactics are packed into these fun and interactive workshops taught by CSz Boston owner Courtney Pong. As a former public relations practitioner in Silicon Valley, Pong fuses her agency and in-house tech and health tech PR work with her skills as a 24-year professional improviser to create an experience where all participants feel valued while developing highly sought after industry skills such as vigilance and resiliency.

This training PAIRS well WITH team kickoffs, professional development days, and agency/team offsite events.

Tell us about your team’s goals and struggles, and we'll get back to you ASAP with strategic recommendations and pricing.

*Need something to show your team? Download this one-page PDF for easy sharing and discussion.

Captivate a room!

2023 Minority Women Lead pitch competition finalists and winners

We provide customized public speaking training and delivery coaching for individuals and groups. Based on the same foundation we use onstage to make people laugh, we’ll teach you the improvisational mindset to increase your confidence, connect with your audience, and give presentations from a place of joy! This training is ideal for speakers/future speakers who want to learn how to:

  • Let go of fear

  • Minimize (or even eliminate!) the recovery time when mistakes and the unexpected happen

  • Speak naturally and effectively to any audience

  • Gain your audience’s interest

  • Be engaging, allowing your personality to shine through

Public speaking can be intimidating, and we understand that. That’s why our experienced and certified CSz trainers aim to provide lasting and effective training, while also making sure the experience is fun! Tell us about your public speaking goals and we'll get back to you ASAP with strategic recommendations and pricing.

*Need something to show your team? Download this one-page PDF for easy sharing and discussing.